TopResume Review


3.0/5 ★★★

Despite thousands of positive Top Resume reviews and high prices, this company is not the best. It may be suitable for entry-level positions, but is far from perfect for professional and executive-level applications.

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TopResume Review

Is Top Resume worth it? Depends on your luck and target position. For me, it was a viable option, though the price seems too high for the mediocre file I got. The order process is quick and painless, but with no refund policy and multiple BBB complaints, Top Resume will not be my first choice next time I need a resume.

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Main Advantages and Drawbacks

Advantages

  • Free revisions available up to 6 months
  • housands of positive reviews on Trustpilot and SiteJabber

Drawbacks

  • Unreasonably overpriced services
  • C- BBB rating because of customer complaints
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Company's Reputation

When I searched Trustpilot and SiteJabber, I found thousands of positive TopResume reviews. The company’s rating was 4 starts on both platforms, but I had to dig deeper. When it comes to Top Resume reviews, BBB is the most reliable source of objective feedback. They list almost 200 customer complaints, and the rating is barely above 3 stars.

Services That Are Better Than TopResume

Money Back Policy

Some packages are eligible for an Interview Guarantee. If you don’t double the number of interviews within 60 days of receiving the final draft, the company will rewrite your resume for free. You only need to send a written request within 180 days of order delivery. Top Resume refund policy is straightforward. You won’t get your money back, but you can request a revision.

topresume refund

Types of Services

The company offers three primary packages: Professional Growth, Career Evolution, and Executive Priority. The first one includes resume writing, while the latter two come with additional perks, such as LinkedIn Makeover and Cover Letter. You should read the descriptions and choose the service from the get-go, as there is no chance to add extra services later.

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Ordering Process

I ordered a Professional Growth package as I didn’t need a cover letter for the target position. The whole process took under 2 minutes because the order form is non-existent. The “Order now” button led me straight to the payment step.

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Pricing

The lowest Top Resume cost is $149 for a Professional Growth resume, but it comes without an Interview guarantee. To enjoy that, you have to spend at least $219 on a Career Evolution package. Specialized resume services for academics, military and federal employees are also available if you look hard. The only upside to high prices is a chance to make monthly payments via Affirm over 3, 6, or 12 months.

pricing

Resume Quality

The resume I got was not horrible, but it was far from perfect. I chose the cheapest type and got what I paid for. The formatting was skewed, and I found several mistakes. Overall, it had a generic feel I could have achieved on my own. I would have preferred the resume to be customized to the target position I specified. Is Top Resume legit? Only for the least exacting customers.

Customer Support

Before placing my order I contacted the support team to learn whether I could order a cover letter separately. Bob answered within 60 seconds and explained that Top Resume writers do not provide this service outside of resume-writing packages. He was friendly and helpful and provided me with a link to LinkedIn Makeover page that I hadn’t located before.

customer support

Extras

Considering the one-step order process, I did not find any additional Top Resume services. However, the home page promises a free resume review. I tried out this feature and got a collection of generic advice that did not fit the file I had uploaded at all. It feels like a sales trick to get your email and convince you to pay for their services. There might be seasonal promotions in place, but I couldn’t find a single promo code and had to settle for paying the full cost without a Top Resume discount.

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